Privacy Policy

Ben's RV Center ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or mobile applications (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information: Information that identifies you, such as your name, email address, phone number, or other details you provide when interacting with our Services.
Mobile Information: Information collected from your mobile device, such as device type, operating system, unique device identifiers, and, where applicable, text messaging originator opt-in data and consent.
Usage Data: Information about how you use our Services, such as browsing history, IP address, and interaction with our website or app.

Text Messaging Consent

We may send text messages to customers for purposes such as order updates, customer service, or other transactional communications. Before sending text messages, we will obtain your expressed consent, typically through an opt-in process where you provide your phone number and agree to receive messages from us or in person verbally. You are not required to provide consent to text messaging as a condition of using our Services, and you may opt in only if you wish to receive such communications.

Revoking Consent:

If you have previously opted in to receive text messages and wish to stop, you may revoke your consent at any time. To do so, simply reply "STOP" to any text message you receive from us, or contact us directly at 717-755-9669 or info1@bensrvcenter.com. Upon receiving your request, we will promptly cease sending you text messages, though we may send a final message to confirm your opt-out. Revoking consent will not affect the lawfulness of any messages sent prior to your request.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Services.
Process transactions and fulfill requests.
Communicate with you, including responding to inquiries or providing customer support.
Improve our Services and develop new features.
Ensure the security of our Services and prevent fraud.

We do not use your information for marketing or promotional purposes unless you have explicitly opted in to receive such communications.

Information We Share

We may share your information in the following circumstances:

With Service Providers: We may share information with third-party vendors who assist us in operating our Services, such as hosting providers or payment processors, under strict confidentiality agreements.
For Legal Reasons: We may disclose information if required by law, such as to comply with a subpoena, court order, or other legal process.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Mobile Data Sharing Restrictions:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those messages or contacting us directly.
Access and Control: Depending on your jurisdiction, you may have the right to access, update, or delete your personal information. Contact us at 717-755-9669 to exercise these rights.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Ben's RV Center
info1@bensrvcenter.com
717-755-9669
1590 Whiteford Road, York PA 17402

Effective Date: March 18, 2025